Terms and Conditions

Last Updated: 7 Jan 2025

Welcome to ProPrepa (“we”, “us”, or “our”). By using our website, services, or applications (collectively, the “Services”), you agree to the following Terms and Conditions. If you do not agree to these terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and Conditions. These terms may be updated from time to time, and it is your responsibility to review them regularly. Your continued use of the Services after any modifications constitutes acceptance of those changes.

2. Services Provided

ProPrepa offers the following Services:

• Resume Improvement: Providing feedback, revisions, and various versions of your resume to align with specific job applications.
• Cover Letter Generation: Generating tailored cover letters based on your resume and the specific job(s) you intend to apply for.
• Interview Preparation: Providing tailored interview questions and practicing mock interviews based on the jobs you are applying for.

The Services are intended to help users improve their job applications but do not guarantee any specific results, including but not limited to securing employment or being invited to interviews.

3. User Responsibilities

By using our Services, you agree to:

• Provide accurate, current, and complete information necessary to create or modify resumes, cover letters, and interview questions.
• Ensure that the information in your resume and cover letters is truthful and does not contain misleading or false claims.
• Use our Services solely for lawful purposes related to improving your job applications.

You are solely responsible for the accuracy of the information you provide and the content of your resume, cover letters, or any other documents created through our Services.

Accounts, Passwords and Security

You must be a registered User to access the Service. You are responsible for keeping Your password secure, and You are solely and strictly liable for any activity that occurs under Your user name. You also agree not to access, or attempt to access, other User's accounts and/or data — You wouldn't want anyone doing that to You, right?

4. Pricing and Payment

Our Services are available on a subscription basis or as one-time purchases, depending on the specific package selected. You agree to pay the fees associated with the Services you choose. All payments must be made in full before the delivery of the Services.

Pricing and payment terms are outlined on our website, and we reserve the right to modify them at any time. In the event of a price change, existing subscriptions will be honored until the next renewal period.

5. Refunds and Cancellations

All payments for our Services are final and non-refundable, except in cases where the Services cannot be delivered due to errors or faults on our end.

If you are dissatisfied with the Service provided, please contact us at [[email protected]] within [7 days] of receiving the service, and we will work with you to resolve the issue.

Subscriptions can be canceled at any time, but no refunds will be issued for partial subscription periods.

6. Intellectual Property

All content, materials, and tools provided through our Services are the intellectual property of ProPrepa and are protected by applicable intellectual property laws.

You are granted a limited, non-transferable, non-exclusive license to use the content generated through our Services solely for your personal, non-commercial use. You may not resell, redistribute, or otherwise exploit our content without our express written consent.

7. Limitation of Liability

To the maximum extent permitted by law, ProPrepa shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Services, including but not limited to loss of employment opportunities, reputation damage, or economic losses.

8. No Guarantee of Employment

Our Services are designed to help users improve their resumes, cover letters, and interview skills, but we do not guarantee employment or specific outcomes from the use of our Services.

The success of your job application depends on various factors beyond our control, including but not limited to the hiring practices of employers, your qualifications, and external job market conditions.

9. Termination of Services

We reserve the right to suspend or terminate your access to our Services at any time, without prior notice, if you violate these Terms and Conditions or if we determine, at our sole discretion, that your use of the Services is inappropriate or harmful.

10. Privacy Policy

Your privacy is important to us. Our use of your personal data is governed by our Privacy Policy. By using our Services, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

11. Third-Party Links

Our Services may include links to third-party websites or services. We are not responsible for the content, terms, or practices of any third-party websites. Your use of any third-party sites is at your own risk.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of laws principles. Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

13. Content

Our solution leverages OpenAI APIs to help with some of the generative AI. The output is intended to help you with your career progression. When you use our Services you understand and agree:

• Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
• You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
• You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
• Our Services may provide incomplete, incorrect, or offensive Output that does not represent OpenAI’s views. If Output references any third party products or services, it doesn’t mean the third party endorses or is affiliated with OpenAI.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us.